What We Collect and Why We Hold It
When you open an account with us, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket.
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We also log device and session data each time you access the platform, which helps us detect unusual activity and protect your wallet. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to
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what those services need to complete your transaction. We retain your account records for as long as your account is active and for a period after closure as required by applicable rules. You can request a copy of the data we hold on you, ask us
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to correct inaccurate records, or request deletion where permitted. All of this is subject to your local law and the eligible regions in which this platform operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.