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Our Terms, Your Rights — Clearly Stated

milbeth operates under a defined legal framework that governs how your account, data, and transactions are handled. Access to our platform depends on your local law and eligible regions — read these terms before you open an account.

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milbeth Our Terms, Your Rights — Clearly Stated
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights under our terms, a data request, or a dispute about your account, these are the direct paths to the right team. We aim to respond to formal legal and data queries within a reasonable timeframe — complex requests may take longer than general support tickets.

Legal & Data Requests Send formal data access, correction, or deletion requests to our dedicated legal inbox. Include your registered account email and the specific right you are exercising.
Account Disputes For billing or transaction disputes involving bKash, Nagad, or Rocket payments, open a ticket through your account dashboard and select the dispute category.
Live Support Our support team is available via live chat for general legal questions. For formal written responses, use the legal inbox — chat responses are not binding correspondence.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Our approach to data is straightforward: we collect what we need to run your account, we protect it with standard encryption, and we do not sell it. Here is how each area works in practice.

Data Collection

We collect your registration details, device information, and payment method identifiers — such as your bKash or Nagad wallet reference — only to operate your account and meet compliance requirements.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Your account is protected by password authentication and OTP verification on login and withdrawal. If you notice unusual activity, contact support immediately to freeze the account.

Data Retention and Deletion

We retain account and transaction data for the period required under applicable rules. You may request deletion of non-essential data by contacting our legal inbox with your account details.

Common Questions About Our Legal Terms

These are the questions we hear most often about our terms, your data, and your rights as an account holder.

Access depends on your local law and eligible regions. We do not make legal determinations on your behalf — check whether online gaming platforms are permitted under the laws that apply to you before opening an account.

Send a written request to our legal inbox from your registered email address. State clearly that you are making a data access request and include your account username. We will respond within a reasonable period.

Yes. You can request deletion of non-essential personal data. Transaction records tied to bKash, Nagad, or Rocket payments may be retained for the period required by financial compliance rules even after deletion.

Your account is deactivated and personal data is moved to a restricted archive. Payment and transaction records are kept for the compliance retention period, then deleted. You will not receive marketing after closure.

Open a dispute ticket from your account dashboard and select the relevant payment method — bKash, Nagad, or Rocket. Our team reviews the transaction log and responds with findings, usually within a few business days.

We publish an effective date on any updated version of our terms. If the change is material, we send a notice to your registered email. Continuing to use your account after that date means you accept the update.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.